Welcome to Commport's Customer Portal
Log in to access your account information, manage tickets, track project progress, and stay connected with our support team.
Featured Commport Solutions
Click on a tile below to learn about other Commport Solutions and how they can solve your business problems
Useful Links
Explore a collection of useful EDI and Datapool information
EDI Resources
- Cloud EDI User Guide
- Cloud EDI – Operating System Requirements
- Cloud EDI – Changes to Tax Jurisdiction
- Cloud EDI – Trading Partner Address Interface Improvements
- Cloud EDI – Changes to ASNs
- List of X12 Documents and Transactions
Datapool Resources
- GDSN Information
- Downloads
- GS1 Certification
- Sync your data in 6 easy steps
- GDSN 101 Download
- GS1 DGDSN Terms of Participation - Non US
- GS1 GDSN Certification Criteria Document
- GDSN Blogs
Commport Tools
- Commport FTP Client Setup Instructions
- CommportFTPClient
- Commport FTP Client Upgrade Instructions
- Commport SFTP Client Setup Instructions
- CommportSFTP Client
- CommportMonitor – UserGuide
- CommportMonitor – New Processing Status
Customer Documentation
Frequently asked questions
Some common questions about Commport.
Electronic Data Interchange
Commport's EDI Solution offers functionality, automation, and control to organizations looking to automate their fulfillment processes and become EDI compliant. Commport EDI solutions help increase your business efficiencies
GDSN Solution
Commport's GDSN Solution provides businesses with a complete range of data pool options. Our team will help determine the best solutions for your immediate business needs while laying a foundation for future growth.
Value Added Network
Commport facilitates the exchange of information electronically between you and your trading partners through our VAN. Our VAN is a key component of EDI, acting as a single communications link to multiple trading partners.
Specialized Integration
Commport's team of highly qualified and experienced IT professionals will help you synchronize information technology (IT), business cultures and objectives to align with your business strategy and goals.
You can reach support by calling our customer support team:
Monday - Friday 6:30am - 7:00pm ET
Phone: 905-727-6782, Option 2
Email: support@commport.com
Log a Support Ticket: https://www.commport.com/commport-support/
After Hours Support:
Monday - Friday, 12:00 - 6:30am 8:00pm - 11:59pm
Saturday - Sunday, 12:00am - 11:59pm
Phone: 905-727-6782 Option #2222
Customer Support Hours
Monday - Friday 6:30am - 7:00pm ET
After Hours Support
Monday through Friday, 12:00 am to 6:30am 8:00pm - 11:59pm ET
Saturday and Sunday from 12:00am - 11:59pm ET